Companies face significant challenges in the new social and economic context in the tourist accommodation and food service industries. Some examples are:
- Responding to consumer demands and expectations.
- Adapting to new business models.
- Digitalization.
- Smart management of all the big data they have at their disposal.
In this context, this line of work aims to provide academic knowledge that will allow them to understand the functioning of these industries better and respond to the challenges they face.
Keywords: holiday rentals, campsites, costs, collaborative economy, the evolution of the industry, hotels, income, marketing, organizational and business models, employment, prices and forecasts, human resources, restaurants, satisfaction, rural tourism.