Research Group in Tourism Accommodation and Food Service Industries

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Cett

GRATiR is the Tourist Accommodation and Restoration Research Group of the CETT Higher School of Tourism, Hospitality and Gastronomy of Barcelona.

The research activities of this group focus on responding to the challenges that companies linked to two of the pillars of tourism have to face, such as the tourist accommodation industry and the restaurant industry.

Research lines

  • Strategy, Performance and Productivity in Tourist Accommodation and Restaurants

    Companies in the tourist accommodation and restaurant industries face great challenges in the new social and economic context. Some examples are:

    • Respond to consumer demands and expectations.
    • Adapt to new business models.
    • Go digital.
    • Intelligently manage all the Big Data that is available to you.

    In this context, the objective of this line of work is to provide academic knowledge that allows us to better understand the functioning of these industries and respond to the challenges they have to face.

    Keywords: tourist apartments, campsites, costs, collaborative economy, industry evolution, hotels, income, marketing, organizational and business models, occupancy, prices and forecasts, human resources, restaurants, satisfaction, rural tourism.

  • Sustainability in Tourist Accommodation and Restoration

    Compliance with business principles linked to ethics and sustainability in its three dimensions (social, economic and environmental) are key to business excellence.

    This line of work aims to identify the benefits that arise from following these principles both for companies in the accommodation and restaurant sector, paying special attention to aspects of corporate social responsibility (CSR) or intra-business innovation, as well as for society in general.

    Keywords: customer, experiences, social innovation, needs, quality, corporate social responsibility (CSR), servo driving, management systems, value sustainability.

GRATiR is integrated into the Tourism, Hospitality and Gastronomy Research Group (TURHOGA), recognized as an Emerging Research Group by the University and Research Grant Management Agency of the Generalitat of Catalonia, with file number 2021-SGR- 00939.

Memories

The Tourist Accommodation and Restoration Research Group offers a visualization of the group's main lines of work, as well as material related to studies and training projects. These actions are collected in the following reports of the last courses:


 

Equipo

Oriol Anguera-Torrell

Oriol Anguera-Torrell

GRATiR Director

Associate Professor at CETT-UB. His main current research areas are tourism economics, hospitality economics, and revenue management in hospitality. He earned his PhD in Economics from Pompeu Fabra University in 2016.

Polo Figini - Associate Professor, Department of Economics, University of Bologna

Figini

Associate Professor of Economic Policy at the Department of Economics

Associate Professor of Economic Policy at the Department of Economics, University of Bologna and, since September 2024, Professor at CETT, the Barcelona School of Tourism, Hospitality and Gastronomy. He holds a PhD in Economics from Trinity College, Dublin (Ireland), and he mainly works on the economics of tourism, collaborating to several research projects at CAST – Centre for Advanced Studies in Tourism, at Rimini Campus of the University of Bologna, and in GRATIR, the research group at CETT. In the free time he loves hiking.

Nuria Louzano - Professor & Researcher, Barcelona School of Tourism, Hospitality and Gastronomy CETT-UB

Núria Louzao Belmonte

Coordinator of the Master's in Hotel and Restaurant Management

PhD in Business Administration from the Business School at the University of Barcelona. Professor of the Tourism and Hospitality Management Degree, Coordinator of the Master's in Hotel Management at CETT-UB. Researcher and member of the Research Group on Tourist Accommodations and Restoration (GRATIR), with a research focus on Sustainability in Tourist Accommodations. With a strong commitment to education and research, she combines her academic knowledge with extensive experience in the luxury hotel industry. Her areas of expertise include Hospitality Experience Management and Social Sustainability. Her research work focuses on exploring new trends and best practices in these areas, evaluating their impact on the hospitality and services industry.

anais_cavallin_gratir

Anaïs Cavallín

Director of the Bachelor's Degree in International Hotel Management

Master's in Tourism Business Management from CETT-UB and PhD in Tourism from the Universitat Oberta de Catalunya.
Director and professor of the International Hotel Management Degree.
Professor of the Tourism Degree and the Hotel Management Master's at CETT-UB.
Researcher and member of the Research Group on Tourist Accommodations and Restoration (GRATIR), with a research focus on sustainability in tourist accommodations. Her areas of expertise include sales and marketing in hotels. Her research work focuses on exploring new sustainability opportunities for hotels, as well as strategies for promotion and sales.

Enric Lopez C.

Enric López C.

Fundraising, Entrepreneurship and Awards. CETT Fundació. Lecturer & Researcher. CETT UB

From CETT Fundació, he is responsible for motivating and rewarding projects such as the Academic Excellence Awards for high school students, undergraduate, master's, and vocational training students at CETT. Without a doubt, it is an ideal environment for identifying projects from entrepreneurs with great future potential. For over 10 years, he has also been responsible for the CETT Fundació Entrepreneurial Projects Awards in the tourism, hospitality, and gastronomy sectors, through which we enhance their acceleration and support with the mentor team he has created and manages.

An expert lecturer in digital marketing, innovation, entrepreneurship, and other related knowledge areas, he has helped train and empower more than 2,500 professionals in our sector. As a researcher, he has participated in research projects linked to organizations such as Vodafone, the Rural Tourism Observatory, among others. He is also a mentor for various sector acceleration programs.

Finally, he is also the organizer and "curator" of various events related to entrepreneurship, innovation, and digitalization, as well as being part of numerous Scientific Committees for national and international academic congresses, as well as other professional events.